Case Study: Bouygues Telecom digitalizes retail operations with NTS Retail POS

Bouygues Telecom digitalizes nearly 20 million customers’ retail experience with NTS Retail

Bouygues Telecom, one of France's major telecom operators, sought to digitalize its retail store network. The challenges included streamlining cash management, ensuring compliance with French fiscal regulations, and improving system fluidity for sales staff, all while managing a rollout during the COVID-19 pandemic. They engaged NTS Retail to implement an enterprise-level point-of-sale (POS) solution.

NTS Retail provided a POS system that integrated seamlessly into the sales process. The solution resulted in a quick and simple sales process, improved mobility for staff, and optimized cash flow monitoring. Bouygues Telecom reported that the reliable system allowed sales assistants to engage with confidence and focus on delivering an excellent customer experience.

Bouygues Telecom