Case Study: Educational Institution improves data protection and recovery with Ntiva

Educational Institution Benefits from Strategic Advice on Data Protection and Recovery

An independent school in Maryland turned to Ntiva after a critical network switching failure left the campus without internet access and unable to reach student and faculty data or hosted applications. With servers reset to factory defaults and no documented recovery plan, the school needed immediate help and stronger data protection support for its limited IT team.

Ntiva responded the same day, resolved the outage, and then proposed a broader IT improvement plan that included a multi-node server cluster, cloud data transfer, and documented operating procedures. Ntiva also recommended a data protection and business continuity platform to speed recovery from outages, helping the school gain greater consistency, security, and confidence that operations could be restored in minutes instead of days.