Case Study: Vrijbuiter achieves flexible delivery choice with nShift

What if your online store could get even more satisfied customers

Vrijbuiter, a Dutch outdoor retailer with a growing online store, faced a challenge in meeting customer demand for flexible, last-minute delivery options while also reducing the manual workload in its warehouse. To address this, the company turned to the vendor nShift and its nShift Transsmart solution to integrate delivery management into its checkout and fulfillment processes.

By implementing nShift's software, Vrijbuiter automated its order-to-shipment flow, which integrated with carrier PostNL's pickup service. This solution provided customers with clear delivery choices at checkout and automated backend tasks like label creation. The results for Vrijbuiter included a more efficient warehouse operation with reduced manual processing and a reliable, flexible delivery service that improved the overall customer experience.

Vrijbuiter

Julian van Woesik

Commercial Coordinator