Case Study: RNB Retail and Brands expands delivery choice and flexibility with nShift

RNB Retail and Brands expands delivery choice with nShift across 900+ store touchpoints

RNB Retail and Brands, a multichannel retail group, needed a more flexible delivery infrastructure to support its rapid ecommerce growth and complex logistics across multiple markets. Their previous setup, managed by a 3PL, created long lead times and made it difficult to adapt to customer expectations or switch carriers. They turned to nShift for a solution using nShift Checkout and nShift Delivery.

By implementing nShift's platform, RNB gained an integrated delivery layer that connected its ecommerce, 3PL processes, and logistics teams. This provided the agility to easily switch and add carriers, significantly expanding delivery choice for customers. The results included offering customers up to four delivery options and receiving strongly positive feedback for the increased freedom of choice, which has positioned RNB to support its future international growth ambitions.

RNB Retail and Brands