Case Study: Princess doubles online sales with nShift

Princess doubles sales by expanding delivery options with nShift

Princess, one of Norway’s leading home textiles retailers, faced a challenge in meeting modern customer expectations for delivery. Their processes were largely manual, which slowed operations and created inconsistencies. They needed to digitize the full delivery journey, offer more flexible options like pick-up-in-store, and remove the burden of manual work for their staff, all with the help of nShift.

Using the nShift platform, Princess digitized its delivery operations, introducing new options for customers and automating notifications. This solution replaced manual phone calls and created a smoother experience. The results were immediate, with online sales doubling in record time. The company also achieved faster parcel sending, better visibility for staff, and more accurate tracking for customers, establishing logistics as a key competitive edge.

Princess

Kai Gulbrandsen

Chief Executive Officer