Case Study: Princess doubles online sales with nShift

Princess doubles online sales by 100% with nShift

Princess, a leading Norwegian home textiles retailer, faced a challenge in meeting modern customer expectations for delivery. Their processes were largely manual, which slowed down operations and created inconsistencies. They needed to digitize the full delivery journey and offer more flexible delivery options to their customers, who frequently shopped across both online and physical channels.

Using the nShift platform, Princess implemented new solutions including a pick-up-in-store option and fully digitized the delivery process from warehouse to customer or store. This automation replaced manual steps like phone calls for parcel notifications. The results were immediate, with online sales doubling. nShift enabled Princess to send parcels faster, provide accurate tracking, and establish logistics as a competitive edge.

Princess