Case Study: Dermosil achieves greater delivery flexibility and customer satisfaction with nShift Checkout and Delivery

nShift helps Dermosil give customers what they want

Dermosil, a Finnish cosmetics brand, needed to improve delivery flexibility for its e-commerce platform without adding operational complexity. The company sought direct control over its carrier integrations and the ability to quickly respond to customer feedback, which was previously slowed down by requiring third-party involvement.

By implementing nShift Checkout alongside its existing nShift Delivery solution, Dermosil gained the freedom to manage all carrier setups and delivery options directly. This solution from nShift enabled faster and easier carrier onboarding, gave the company greater control, and resulted in a better customer experience through increased choice and flexibility, strengthening customer loyalty.

Dermosil

Ann-Sofie Strand

Dermosil