Case Study: RNB Retail and Brands achieves delivery flexibility and choice with nShift

nShift gives RNB Retail and Brands freedom to grow

RNB Retail and Brands, a multichannel retail group, faced challenges managing complex logistics and ecommerce growth across multiple markets. Their reliance on a 3PL provider resulted in inflexibility, long lead times, and high costs when attempting to change carriers. They needed a neutral delivery management solution to adapt to customer expectations and support international expansion, leading them to partner with nShift.

By implementing nShift Checkout and nShift Delivery, RNB integrated its ecommerce, 3PL processes, and logistics into a single workflow. The nShift solution provided access to a large carrier network, enabling the company to quickly switch and add carriers. This allowed RNB to offer customers significantly expanded delivery choices, including multiple home delivery and pickup options, resulting in strongly positive customer feedback and a foundation for future international growth.

RNB Retail and Brands

Martin Jungertst

Head of Logistics