Case Study: Dahl Suomi achieves faster, more reliable deliveries with nShift Ship

nShift delivers happier customers for Saint-Gobain

Dahl Suomi, a leading HVAC wholesaler in Finland and part of the Saint-Gobain group, faced significant challenges with their manual warehouse data entry. This process created delays, added carrier costs, and led to errors that strained their customer support teams. They needed a more dependable and efficient way to manage delivery information for the over 700,000 parcels they ship annually. To address this, they turned to nShift and its delivery management solution.

By integrating nShift directly into their ERP and Leanware WMS, nShift automated workflows across 18 sites, removing most manual steps. The solution provided clearer shipment visibility, reduced processing time, and optimized carrier spend. The measurable results included a significant reduction in manual errors and empowered customer service teams that can now provide instant, accurate delivery updates to customers.

Dahl Suomi

Vaino Pokki

Training and Development Specialist