Case Study: MQ Marqet increases online conversion with nShift Checkout

MQ Marqet converts more baskets into sales with nShift Checkout

MQ Marqet, a Swedish fashion retailer, faced the challenge of high online basket abandonment and low customer satisfaction due to limited delivery options at checkout. To increase conversion rates, they partnered with nShift and used their nShift Checkout solution to offer shoppers more choice and freedom in how they received their orders.

nShift implemented its Checkout solution, which integrated with MQ Marqet's WMS and ERP systems. This provided a flexible platform to easily offer and manage a wider range of home delivery options from carriers like PostNord and DHL. The primary result was an increase in online conversion for MQ Marqet by directly tackling the major friction point of limited delivery choices, leading to a more adaptable and customer-centric checkout experience.

MQ Marqet

Mattias Liljenberg

Head of Digital