Case Study: Joutsen saves 3 hours a day with nShift

Joutsen’s warehouse staff save 2-3 hours a day with nShift

Finnish retailer Joutsen was facing significant operational strain as its online sales grew. Its warehouse team was spending excessive time manually creating shipping documents, jumping between multiple carrier portals, and tracking parcels. To scale efficiently, Joutsen needed a centralized solution and turned to nShift and its nShift Ship product to automate its delivery management.

nShift implemented a solution that integrated the company’s ERP, webshop, and shipping platforms into one automated workflow. This created a unified system that eliminated manual tasks and the need for multiple portals. As a result, Joutsen's warehouse team now saves approximately three hours every day through automatic label printing and unified tracking, while also processing orders faster and providing a smoother customer experience.

Joutsen

Sami Salonen

Logistics and IT Manager