Case Study: Joutsen saves 3 hours a day with nShift

Joutsen saves 3 hours a day with nShift

Joutsen, a Finnish retailer, faced operational strain as their online sales grew. Their warehouse team was spending excessive time on manual tasks, including creating shipping documents and tracking parcels across multiple disconnected portals. To scale efficiently, they needed a centralized and automated delivery management solution and turned to nShift and its nShift Ship product.

nShift implemented a solution that integrated Joutsen's ERP, webshop, and shipping platforms into one unified, automated workflow. This eliminated manual data entry and the need to switch between carrier portals. The results were immediate, with the warehouse team saving 2-3 hours every day through automatic label printing and unified tracking. This efficiency gain has positioned Joutsen for future growth and allowed them to provide a smoother customer experience.

Joutsen