Case Study: GLOWiD cuts delivery errors by 50% with nShift Delivery and nShift Checkout

How GLOWiD reduced delivery errors by 50% with nShift

GLOWiD, a fast-growing Swedish beauty retailer, faced significant operational bottlenecks as its order volumes grew. The company's lack of integration between Shopify and its delivery management system forced all order processing to be done manually. This led to slow order fulfillment, frequent errors in shipping selection, and an inability to scale, which increased the risk of cart abandonment. To overcome this, GLOWiD turned to nShift for a solution.

By implementing nShift Delivery and nShift Checkout, GLOWiD automated its shipping and checkout workflows. This nShift solution seamlessly integrated with their existing Shopify platform, eliminating the need for manual label printing and data entry. The results were immediate and substantial: order processing time was slashed by 83% from three minutes to just 30 seconds, delivery errors were cut by 50%, and the company saved the equivalent of 1.5 full-time employees annually. This automation also improved the customer experience and reduced WISMO ("where is my order?") inquiries.

GLOWiD

Kajsa Karlsson

Warehouse Manager