Case Study: Hemimex cuts delivery processing time with nShift Transsmart

Hemimex cuts delivery processing from 4 hours to 1 with nShift

Hemimex, a producer of precision-cut bronze and copper products, faced a significant challenge in managing its complex shipping process. With up to 90 unique orders per day, each requiring specific carrier rules and data formats, their team spent four hours daily on manual data entry, leading to errors and inconsistent customer communication. To automate this delivery management, they turned to the vendor nShift and its nShift Transsmart product.

By integrating nShift with their M-Soft ERP system, Hemimex automated carrier selection, label formatting, and tracking updates. This solution implemented by nShift slashed their daily delivery processing time from four hours down to just one hour. The results included a 75% reduction in manual work, unified track-and-trace communication for customers, and a significant decrease in errors, allowing employees to focus on higher-value tasks.

Hemimex