Case Study: Granit restores margin on oversized deliveries with nShift Checkout

Granit restores margin on oversized Germany deliveries with nShift Checkout

Granit, a Scandinavian lifestyle brand, faced the challenge of maintaining margins on oversized furniture deliveries to Germany. Their previous system could not effectively manage high delivery costs or steer customers toward viable options, which negatively impacted profitability. To address this, Granit adopted nShift Checkout.

nShift implemented a new delivery logic that filtered out non-viable options and presented German customers with a clear two-lane choice. This solution stabilized margins for these complex deliveries, provided a more predictable customer experience, and established a foundation for future services like Click & Collect and A/B testing. The use of trusted local carriers also helped to build customer trust.

Granit