Case Study: Galvin Green achieves branded global tracking and better delivery visibility with nShift

Galvin Green turns 30,000+ shipments into a branded tracking experience with nShift

Galvin Green, a Swedish golf apparel brand, faced the challenge of managing a complex global delivery operation from its base in Sweden. As ecommerce grew, they needed better visibility into shipments, a way to proactively handle exceptions, and a post-purchase experience that felt branded rather than being a chain of generic carrier notifications. They turned to nShift to address these challenges.

Using nShift Delivery and nShift Track, the vendor provided a solution that streamlined international shipping and created a branded tracking experience. This gave Galvin Green better data for carrier discussions and allowed for proactive customer communication. The results included stronger visibility into performance and a post-purchase experience that protects the brand, which is critical as 75% of their revenue comes from international markets like the US and UK.

Galvin Green