Case Study: Backshop automates deliveries and reduces errors with nShift Transsmart

Backshop streamlines its delivery process with nShift

Backshop, a seller of ergonomic office equipment in the Benelux region, struggled with a complex and time-consuming manual delivery process. Handling orders from multiple sales channels led to errors and slow adaptation to changing volumes. To solve this, they turned to the vendor nShift and its nShift Transsmart product.

By integrating nShift Transsmart with their Exact CRM system, Backshop fully automated its shipping workflow from order intake to label creation. The solution from nShift eliminated manual tasks, drastically reduced errors, and provided customers with immediate track-and-trace updates. This freed the team to focus on sales and service, creating a leaner operation and a significant opportunity for business growth.

Backshop

Mandy Kornet

Sales and Marketing