Case Study: Encrypt.me achieves frictionless, high-performance security for on-the-go users with NS1’s next-generation DNS

Encrypt.me Delivers Frictionless Security and Privacy Services for Its On-the-Go Users with NS1’s Next Generation DNS

Encrypt.me, a mobile and desktop security service that automatically protects users on untrusted networks, faced a scaling challenge as its frictionless “auto-secure” experience drove rapid growth. Active connections and infrastructure footprint grew 300% in a year, exposing performance and scale limits in its DNS: users were sometimes routed hundreds of miles away (causing up to a 60% performance hit) and engineers spent hours on manual, hard-coded changes that weren’t sustainable.

Encrypt.me migrated from Amazon Route 53 to NS1’s next-generation DNS, adopting API-driven health checks and automated routing so traffic is directed to the most appropriate datacenter and issues are bypassed without user impact. The switch delivered immediate insight into routing decisions, eliminated suboptimal routes, improved performance and reliability, reduced manual work, and preserved the company’s seamless user experience.

Encrypt.me

Jacob Wall

Director of Business Operations