Case Study: Scratch Gourmet Catering streamlines staffing and time tracking with Nowsta

Scratch Gourmet Catering cuts staffing admin and text messages with Nowsta

Scratch Gourmet Catering, a full-service custom caterer in Kansas City, faced significant staffing challenges as it grew. Their previous free scheduling app led to chaos, requiring Operations Manager Makenzi Rockers to manage event sign-ups, send repeated group texts, and track time manually via individual messages, which was a major administrative burden. To support their expansion and high-touch service model, they needed a more structured system and turned to the Nowsta platform for a solution.

Implementing Nowsta provided centralized event details, automated communication, and streamlined time tracking. The solution dramatically reduced manual scheduling work and text volume, improved payroll accuracy, and increased staff satisfaction through the app's ease of use. As a result, Scratch Gourmet Catering experienced improved organization and operational efficiency, allowing them to focus on event delivery and continue their growth across the Midwest.

Scratch Gourmet Catering