Case Study: Town of Dover, MA modernizes public works operations with NovoGov from Novo Solutions

Town of Dover, MA modernizes public works operations for 21 staff with Novo Solutions

The Town of Dover, MA, a municipality with a population under 6,000, faced operational challenges due to reporting inefficiencies, a lack of real-time communication, and growing resident expectations. Their Public Works Department of 21 staff needed to modernize operations and improve transparency. To address this, the town adopted NovoGov public works software from vendor Novo Solutions.

Novo Solutions implemented its NovoGov Municipal Operations Management software to unify work order and asset management into a single, connected system. This solution transformed the town's public works operations by modernizing their approach, improving accountability, and enhancing transparency across all departments.

Town of Dover, MA