Case Study: Market Wire achieves centralized knowledge sharing with Novo Solutions

Market Wire - Customer Case Study

Market Wire, the third-largest newswire in the U.S., needed a single, centralized application where employees across seven offices could quickly find contact information, competitive intelligence, archived news, FAQs, and other reference materials. To meet this knowledge management challenge, Market Wire selected Novo Solutions’ Novo Knowledge Base.

Novo Solutions implemented the Novo Knowledge Base on a testing server before moving it into production for company-wide use, and later added an Active Directory module to streamline login and improve user security management. The web-based system made information accessible from all locations, and Market Wire reported that employees were retrieving information faster and working more effectively and knowledgeably.

Market Wire