Case Study: City of Rockland, Maine improves public works efficiency with Novo Solutions' NovoGov

City of Rockland, Maine streamlines public works for 20 employees with Novo Solutions

The City of Rockland, Maine's Public Works and Transfer Station, led by Director Todd Philbrook, faced challenges in managing its work orders, fleet operations, and citizen complaints. The department, consisting of 20 employees, sought a more streamlined approach to handle its responsibilities for streets, stormwater, trash removal, and facility maintenance. To address this, they turned to Novo Solutions and implemented its NovoGov municipal operations management software.

By adopting NovoGov, the city's public works department was able to optimize its work and improve response times. The solution provided dedicated software for work order management, fleet maintenance, and stormwater management, which enhanced overall operational effectiveness and service delivery. Novo Solutions empowered the City of Rockland to achieve greater efficiency across its critical public works functions.

City of Rockland, Maine