Case Study: BOC Group achieves secure, easy HR knowledge retrieval with Novo Solutions Knowledge Base Software

BOC Group - Customer Case Study

BOC Group, part of The Linde Group, needed a knowledge management solution to help more than 450 line managers and 4,200 UK/Ireland employees access up-to-date HR policies and government guidelines quickly and securely. They turned to Novo Solutions and its Novo Knowledge Base Software to organize and retrieve HR documents with role-based permissions.

Novo Solutions implemented a searchable knowledge base using articles converted from existing intranet documents, centralizing content such as career development materials and grievance policies. The result was a successful rollout with secure access for managers and fast support from Novo Solutions; BOC Group reported that the system was “working great” with “no complaints.”

BOC Group