Case Study: Southern Co-op strengthens governance, risk and resilience with Novo Executive Search and Selection

Southern Co-op strengthens governance and resilience across 330 outlets with Novo Executive Search and Selection

Southern Co-op, an independent retail co-operative, required a Director of Central Services to strengthen governance, risk management, and operational resilience across its complex multi-site operations. They engaged Novo Executive Search and Selection to conduct an executive search for this pivotal senior leadership role, which carried significant P&L responsibility and oversight for high-impact areas including IT, compliance, health and safety, and facilities management.

Novo Executive designed a targeted search to find a leader with multi-disciplinary technical expertise and a values-aligned, pragmatic style. The successful candidate appointed by Novo Executive quickly established strong relationships across the leadership team, leading to clearer decision-making and more cohesive governance. This strengthened Southern Co-op's operational resilience, improved risk oversight, and better positioned the Society to deliver on its strategic plan.

Southern Co-op