Case Study: Definity streamlines ESG data collection with Novisto

How a major Canadian insurer elevated their ESG data collection with Novisto

Definity, a leading Canadian property and casualty insurer, wanted a more efficient way to manage ESG data collection. The company had started with spreadsheets, but its ESG team needed a system that would improve auditability, streamline collection, and meet stakeholder expectations without sacrificing time or accuracy. Definity turned to Novisto for support with ESG reporting and data management.

Using Novisto, Definity digitized and centralized ESG data collection for its 2023 CDP climate questionnaire and improved its ESG report data collection, finishing ahead of schedule. The company also ensured external auditor assurance for 19 key metrics, creating a single source of truth that gave the ESG team more time to focus on action, relationships, and long-term sustainability impact.

Definity

Devon Fernandes

Senior Manager, ESG & Engagement