Case Study: Howden achieves greater visibility, efficiency, and growth with Novidea

Howden Broking Group gains visibility, efficiency & performance across multiple territories

Howden Broking Group, a global insurance group with a significant international footprint, faced operational challenges due to multiple outdated systems that prevented a unified view of business performance. The lack of visibility made it difficult to track key metrics consistently across its many offices. The company turned to Novidea and its cloud-based Brokerage Management Platform to gain an end-to-end, data-driven solution for managing its operations.

Novidea replaced Howden's fragmented systems with a single integrated platform, providing visibility into all KPIs and streamlining the insurance distribution lifecycle. The results were substantial, including a 25% increase in data accuracy, a 30% rise in renewals, and a 40% growth in cross sales. The platform also enabled a 60% improvement in back-office efficiency and allowed for much faster integration of newly acquired agencies. Novidea's solution became a key enabler for Howden's continued growth.

Howden

Shay Simkin

Managing Director