Case Study: Wisconsin Cheese Makers Association returns to 40-hour workweeks with Novi AMS

How the Wisconsin Cheese Makers Association Cut Back to 40-hour work weeks

The Wisconsin Cheese Makers Association, representing about 600 supplier member companies and 110 dairy plant companies, runs major events (annual trade shows, world/US cheese contests, a large golf outing), lobbying and member training. They needed an association management system that could handle company-level memberships (so all employees receive member benefits) and reliable contact management; their prior setup relied on 15–20 disparate Excel lists and an AMS that missed communications and directory entries. They selected Novi AMS.

Novi AMS delivered a web-based AMS with clear member logins, custom fields, reliable querying/reporting and centralized contact/history tracking. After one year with Novi AMS the association eliminated numerous spreadsheets, stopped missing members in reports, gave staff confidence that data and communications are accurate, and reclaimed enough time to return to 40-hour work weeks—showing clear workflow and time-savings from Novi AMS.

Wisconsin Cheese Makers Association

Judy Keller

Wisconsin Cheese Makers Association