Case Study: Georgia Apartment Association achieves one-click unit-count automation and major time savings with Novi AMS

Georgia Apartment Association - Customer Case Study

The Georgia Apartment Association, the third-largest apartment association in the U.S., was managing a database of roughly 40,000 members and tracking over 400,000 apartment units but had no true integration between systems. Association Executive Russ Webb said staff were spending hours or even days manually calculating key metrics like unit counts, which hurt morale and frustrated members who struggled to access data.

Novi AMS partnered with GAA to create a custom field — a one-click unit-count calculator — that automatically aggregates unit data across properties. The Novi AMS solution turned a manual, time-consuming calculation into a single click, freeing staff from hours/days of work, enabling better reporting for dues and advocacy, and allowing the team to refocus on the organization’s mission.

Georgia Apartment Association

Russ Webb

Association Executive