Case Study: Boone Area Chamber of Commerce supports local businesses during COVID-19 with Novi AMS

Boone Area Chamber of Commerce launches a real-time business support homepage in hours with Novi AMS

The Boone Area Chamber of Commerce, a customer of Novi AMS, faced the challenge of rapidly supporting its local business community when the COVID-19 pandemic forced the closure of dining rooms and retail stores. As the voice for these businesses, the Chamber needed to act quickly to connect residents with information on how to safely patronize their favorite establishments and help those businesses maintain operations under new guidelines.

Novi AMS implemented a solution that involved creating a simple survey for businesses to submit their operating details and a prominent, real-time display of this information on the Chamber's homepage. This created a one-stop shop for the community to find takeout, delivery, and curbside pickup options. The result was a highly effective resource that was deployed in hours, not days. By leveraging multichannel communications and local influencers, Novi AMS helped the Chamber successfully bridge the gap between scared business owners and a community eager to offer its support.

Boone Area Chamber of Commerce