Case Study: Shelby County of Tennessee streamlines workforce management with NOVAtime

NOVAtime Automates Timekeeping for Shelby County of Tennessee

Shelby County of Tennessee, a government organization, had been using NOVAtime’s workforce management and time and attendance systems across multiple departments since 2002, including Corrections, Police, Fire, and the County Courts. The General Sessions Court, the last department to be installed, was especially concerned about receiving timely service and support.

NOVAtime implemented its Workforce Management/Time and Attendance solution with responsive help desk support, which the General Sessions Court Clerk’s Office said helped resolve most issues on the first call. The support was described as prompt and professional, improving confidence in the system and helping Shelby County manage timekeeping for more than a thousand employees across the county.

Shelby County of Tennessee

Maury Wessels

General Sessions Court Clerk’s Office