Case Study: The Fred IT Group achieves secure, scalable online backup with NovaStor xSP

NovaStor xSP Enables Backup Services for the Pharmaceutical Industry

Fred IT Group, Australia’s largest IT solution provider to the pharmacy industry, needed a secure, scalable online backup service to reduce on‑site support, meet government data security requirements, and deliver reliable automated notifications. After evaluating options, Fred IT Group selected NovaStor and deployed the NovaStor xSP online backup platform for its strong end‑to‑end encryption, automation, scalability, and hands‑on support.

NovaStor implemented NovaStor xSP and worked with Fred IT Group to resolve early infrastructure bottlenecks, enabling proactive failure alerts, weekly/quarterly reporting, and regulatory compliance. The service quickly scaled—nearly 500 customers signed in the first year after a government bandwidth subsidy and the solution now supports about 700 backup customers (1 TB total), reduced overhead, recouped software/hardware costs through licensing margins, and continues to grow with NovaStor’s ongoing support.

Fred IT Group

Andew Thomas

Technical Services Manager