Case Study: Minco improves inventory accuracy and reduces returns with Novacura Flow

New and customised workflows for Minco

Minco, a manufacturer of advanced components for the medical, aerospace and defence industries, needed a better way to keep deliveries correct and inventory consistent. Manual transport tasks were causing shipping errors, customer complaints, and costly return processes, so the company looked for a barcode solution that could help verify products before shipping and on delivery.

Minco chose Novacura Flow after a demonstration and a 30-day trial, and implemented four workflows in the first week. Today, 28 employees use the system with 18 hand-held devices and multiple desktop scanners, and Minco has since built 13 customized flows. The stockroom group saves time and steps, and discrepancies and returns are going down, leading to more satisfied customers.

Minco

Matt Hanson

Business Analyst