Case Study: Zapier improves team collaboration and document sharing with Notejoy

How Zapier's Ops Team Stays in Sync with Notejoy

Zapier, a company with over 160 remote employees, faced the challenge of keeping its rapidly growing Ops team of 13 in sync. As the team responsible for everything from recruiting to internal communications, they required a more robust collaborative tool that could work asynchronously across multiple timezones to support their core values of transparency and action. They turned to the vendor Notejoy for a solution.

Notejoy provided a collaborative notes platform that became the Ops team's central source of truth. They used it to co-author new policies, plan cross-functional projects like a company retreat, and publish a weekly newsletter. The solution enabled seamless real-time collaboration and integrated with other tools, making it much easier for the team to work together and find documents. Notejoy helped Zapier operate transparently and build long-term strategic assets.

Zapier

Tom Harvey

Recruiting