Case Study: North Kansas City Hospital achieves 23% fewer no-shows with Notable digital patient registration

North Kansas City Hospital cuts no-shows by 23% with Notable

The customer, North Kansas City Hospital, faced the challenge of identifying and proactively reaching out to patients with care gaps in a scalable, real-time way. Their EHR system was not set up to automatically reconcile patient data, especially from care received outside their primary provider. To address this, they worked with the vendor Notable to deploy its Intelligent Intake and Intelligent Population Health solutions.

Notable implemented a fully digitized and automated registration experience for the hospital. The solution led to significant results, including a 70% digital completion rate, a 23% decrease in the no-show rate, and a 95% patient satisfaction score. North Kansas City Hospital was able to go live with this new solution from Notable in just 13 weeks.

North Kansas City Hospital