Case Study: Montage Health achieves $2M in annual value with Notable's AI platform

Montage Health boosts annual value by $2M with Notable

Montage Health, a healthcare system on California's Monterey Peninsula, faced challenges with staff turnover, operational inefficiency, and an inconsistent patient experience due to using multiple different engagement tools. To address this, they partnered with vendor Notable to implement its AI platform for healthcare automation, deploying solutions for Registration and Intake, Referrals, and Care Gap Closure.

By leveraging Notable's AI and automation integrated with its Epic EHR, Montage Health achieved significant results. The partnership created an estimated $2 million in annual value from revenue capture and cost savings, reduced no-show rates by 11%, increased point-of-service cash collections by 2.8%, and freed up the equivalent of 13 full-time employees. Notable also helped the health system double its digital intake completion rates and automatically reviewed over 17,000 charts to close care gaps.

Montage Health