Case Study: Intermountain Healthcare achieves 25% faster patient check-in with Notable

Intermountain Healthcare cuts patient check-in time by 25% with Notable

Intermountain Healthcare, a not-for-profit health system, needed to modernize its patient registration and intake process, which relied on slow, repetitive paper forms. This manual workflow created substantial busywork for staff and became more challenging with the emergence of COVID-19, as the organization sought to minimize time spent in clinics and reduce the use of shared items.

Using Notable's Intelligent Intake solution, Intermountain launched a fully automated digital patient experience in just four weeks. The results included a 25% decrease in patient check-in time, a 96% patient satisfaction rating, and a 300% increase in co-payment collections. Notable enabled the health system to automate manual workflows and engage more patients efficiently.

Intermountain Healthcare