Case Study: Castell cuts chart review time by 67% with Notable

Castell cuts chart review time by 67% with Notable

Castell, a health services company focused on value-based care, was struggling with significant administrative inefficiencies. Their care coordinators spent an average of four hours daily manually reviewing patient charts in their EHR to identify care gaps, a process that was time-consuming and hampered by staffing shortages. To address this challenge, Castell implemented the Intelligent Population Health solution from vendor Notable.

By leveraging Notable's AI-powered automation, the vendor's digital assistants were deployed to streamline the chart review process. The solution correctly identified follow-up intervals and reconciled missing data, which allowed care coordinators to focus on patient engagement. This resulted in a 67% reduction in average daily chart time, cutting it from four hours to just one hour and saving 1.68 minutes per chart. The automation handled the work equivalent of 34 full-time employees and was implemented in only four weeks.

Castell