Case Study: Castell achieves faster payer care gap attestation with Notable

Castell closes nearly 2,800 care gaps overnight with Notable

Castell, a comprehensive population health services company, faced the challenge of manually closing patient care gaps, a process that was time-consuming and risked missed diagnoses, increased costs, and lower performance on value-based care contracts. The manual chart review required to validate and report these gaps to payers was a significant operational burden. To address this, Castell partnered with Notable and deployed its Intelligent Population Health solution to automate the process.

By implementing Notable's automation, Castell was able to automatically surface data from its EHR and proactively submit the necessary documentation for payer care gap attestation. This solution reviewed over 100,000 patient charts, saving 8,360 hours of staff time. The results included closing nearly 2,800 care gaps overnight, an annual cost savings of $2.8 million, and a 70% reduction in chart review time, which effectively created the capacity of 47 full-time employees.

Castell