Case Study: Care New England achieves a 55% reduction in authorization-related write-offs with Notable

Care New England cuts authorization-related write-offs by 55% with Notable

Care New England (CNE), Rhode Island's second-largest hospital system, faced challenges with its highly manual and error-prone notice of admission (NOA) and prior authorization processes. Staffing shortages and increasing authorization volumes due to shifts in payer mix created a significant administrative burden, risking financial write-offs and causing patient and provider frustration. CNE partnered with vendor Notable and its Intelligent Authorizations solution to automate these workflows and reduce manual errors.

By implementing Notable's automation, Care New England standardized its authorization processes, eliminating guesswork and human error. The solution saved 2,841 staff hours, achieved a 98% NOA success rate, and reduced authorization-related write-offs by 55%, amounting to $644k in projected savings. Notable also helped CNE decrease authorization turnaround time by 80%, allowing staff to be reallocated to more complex tasks.

Care New England (cne)