Case Study: Apria achieves faster, more accurate medical data extraction with Notable Systems

Streamlined Precision in Medical Equipment Data Extraction

Apria, one of the nation's largest providers of home medical equipment, faced significant challenges in processing nearly 30 million pages of unstructured documents annually. With 70% of orders received by fax, manual data entry was slow, prone to error, and misused valuable staff time, threatening timely revenue cycles. The company sought a solution to streamline this process and turned to Notable Systems for its Order Intake and Qualification service.

Notable Systems implemented an intelligent automation solution that used OCR to convert documents, locate and highlight critical data, and generate an indexed cover sheet for easy access. This approach saved Apria over 200,000 hours per year on order processing, dramatically increased the speed and accuracy of its sales cycle for over $1.1 billion in annual sales, and reduced costly downstream errors. The partnership with Notable Systems empowered Apria's staff to focus on higher-value tasks while ensuring data was processed correctly.

Apria

Lindsey Moon

Director of Support Services