Case Study: Electromed achieves faster, more accurate order intake with Notable Systems

Electromed streamlines documentation review for 20+ staff with Notable Systems

Electromed, Inc., a provider of durable medical equipment, faced a significant challenge with its manual, labor-intensive process for reviewing patient documentation to secure insurance approvals. This created bottlenecks, required over 20 staff members, and caused friction between its intake and sales teams. To address this, Electromed partnered with vendor Notable Systems to implement its AI-driven solution.

Notable Systems implemented a phased AI solution that automated the documentation review process, culminating in a deep integration with Salesforce. This allowed the AI to extract data and automatically create and route referral opportunities. The results included significantly increased referral processing throughput, time savings for staff, and higher accuracy. The solution also created better alignment between sales and reimbursement teams, rebuilding trust and improving collaboration.

Electromed, Inc