Case Study: Black Sheep Coffee scales to 130+ sites with 98% forecast accuracy using Nory

Black Sheep Coffee scales to 130+ sites with Nory and 98% forecast accuracy

Black Sheep Coffee, a rapidly expanding coffee chain, faced increasing operational complexity as it grew from 73 to over 130 locations across the UK and US. Their challenge was to maintain consistency and visibility across their estate while managing labor, inventory, and forecasting across separate, disconnected systems.

By implementing Nory's platform, Black Sheep Coffee consolidated forecasting, labor scheduling, and inventory management into a single system. This solution provided a connected set of operational data, allowing the business to manage prime cost performance effectively. As a result, Nory helped them achieve 98% forecasting accuracy, a labor cost variance of under 1% of sales, and streamlined reporting, enabling efficient scaling and consistent operations across all new sites.

Black Sheep Coffee