Case Study: Houston County Department of Human Services achieves faster child permanency with Northwoods Traverse

Houston County Department of Human Services - Customer Case Study

Houston County Department of Human Services (DHS) child protection social worker Kelly Rohland needed to spend more time with adoptive families and less time buried in office paperwork. Northwoods provided Traverse, giving her a faster way to collect, view, and share case content so she could focus on high-value work instead of administrative tasks.

With Northwoods’ Traverse, Kelly can search documents and dates in minutes, make more phone calls, see clients more often, and be more transparent with families. The result has been less stress, better client relationships, and faster permanency outcomes: she helped one child get adopted in six months instead of the one year it took for her previous client, effectively cutting the time in half.

Houston County Department of Human Services

Kelly Rohland

Child Protection Social Worker