Case Study: GFX International improves order accuracy and efficiency with NorthStar Automation voice-enabled warehouse management

GFX International cuts item selector training from 15 days to 1 day with NorthStar Automation

GFX International, a visual communications firm, faced challenges in its distribution operations due to significant business growth and the highly variable nature of its products. They needed to improve efficiency with fewer resources and achieve 99.9% order accuracy to handle unpredictable order volumes. To meet these goals, they partnered with vendor NorthStar Automation to explore voice technology integrated with the NorthStar Warehouse Management System (WMS).

NorthStar Automation implemented a voice-directed picking solution using Zebra wearable devices, which was integrated with their on-premise WMS and deployed within 90 days. This "hands free, eyes up" system allowed GFX International to drastically reduce training time for item selectors from 15 days to just 1 day. The solution from NorthStar Automation improved inventory management and picking accuracy, enabling the company to expand its picking capacity without hiring additional staff and successfully manage its rapid growth.

GFX International