Case Study: Gordon Ramsay Restaurants achieves streamlined, automated Right to Work compliance with NorthRow

Gordon Ramsay Restaurants - Customer Case Study

Gordon Ramsay Restaurants, the global hospitality group with 31 restaurants (6 Michelin stars) and more than 700 staff in London, faced growing Right to Work compliance risks as Home Office spot checks increased. Manual scanning and storage of identity documents was inefficient and left the business exposed to heavy penalties and reputational harm, so Gordon Ramsay Restaurants engaged NorthRow for an automated document verification solution.

NorthRow implemented an automated documentation verification service and identity document scanner that uses ultraviolet and infrared checks to authenticate passports, BRP cards and visas in seconds, aligning with the latest Home Office requirements. The NorthRow solution delivered faster, consistent checks, reduced administrative burden on HR, enabled instant data-driven hiring decisions and improved compliance—saving time and money while mitigating the risk of illegal workers.

Gordon Ramsay Restaurants

Francesca Del Rio

People Manager