Case Study: Cabify achieves 95% faster driver onboarding with Northpass

Reduced driver activation time by 95%

Cabify, an on-demand ride-hailing company focused on rapid growth, faced a slow, manual driver onboarding process that was limiting scale. To digitize and speed up activation, Cabify adopted Northpass’s modern learning management system (LMS) to deliver training more efficiently.

Northpass delivered a mobile-friendly, contextual LMS with automated administration and seamless integrations (notably with Fountain), enabling Cabify to cut driver activation time by 95%—from 20 days to 1 day—and allow a two-person team to activate over 300 drivers per week. The Northpass solution improved engagement, scalability, and cost-efficiency, helping Cabify grow quickly.

Cabify

Ramon Castillo

Operations Analyst of Global Operations