Case Study: Babierge slashes onboarding to 3 days and cuts support 75% with Northpass

Babierge - Customer Case Study

Babierge, an on-demand baby equipment rental company that helps traveling families and local grandparents through a network of Trusted Partners, needed a more engaging, trackable and scalable way to onboard partners. Before working with Northpass, Babierge used a website to send onboarding materials that was costly to manage and didn’t foster engagement, so they sought a dedicated training solution.

Northpass provided a learning/training platform with features like quizzes, visuals, manuals and downloads, plus a responsive team and pricing that supported growth. Using Northpass, Babierge shortened partner onboarding from two weeks to three days, reduced support time by 75%, improved compliance with safety training and enabled partners to better meet customer expectations.

Babierge

Trish McDermott

Vice President of Communications & Community