Case Study: City of Edmonton improves enterprise content management with Northern Commerce

City of Edmonton improves asset reporting and file retrieval with Northern Commerce

The City of Edmonton faced challenges with its hybrid digital platform, where its Drupal web content management system and Google Workspace enterprise content system were siloed. This led to issues with usability, permissions, and inaccurate asset syncing that impacted content management and reporting. The city engaged Northern Commerce to address these problems and better integrate its systems.

Northern Commerce implemented an enhanced integration using the Box content cloud to bridge Drupal and Google Workspace. The solution improved the Box Connector interface, streamlined internal search, and refined file linking and reporting. As a result, the City of Edmonton now has a more user-friendly, efficient, and reliable platform where content is accurately synced and analytics reporting is correct.

City of Edmonton