Northern Commerce
70 Case Studies
A Northern Commerce Case Study
Andrew Peller Limited, a renowned winery and event host, faced challenges in managing high volumes of reservations and communicating event changes to customers across its multiple wineries. They partnered with vendor Northern Commerce for a Magento 2 implementation to create a custom online booking and itinerary management system to improve their omnichannel customer experience.
Northern Commerce leveraged Magento 2 to build a custom framework called My Wine Country, which included an administrative dashboard for the guest services team and an intuitive shopping experience for customers. The solution integrated itinerary management and automated communications. This resulted in a 113% increase in mobile reservation transactions, a 132% increase in mobile revenue, and a 28% increase in conversion rate.