Case Study: Out Teach strengthens Salesforce admin support and governance with North Peak Solutions

Out Teach strengthens Salesforce governance for 30 users with North Peak Solutions

Out Teach, a nonprofit based in Washington, DC, needed support for their in-house Salesforce admin and strategic guidance for evolving their CRM. They required a partner to provide mentorship and help implement governance best practices for managing user requests and platform changes. They engaged North Peak Solutions for its Salesforce Managed Services.

North Peak Solutions provided Advanced Admin support to mentor the in-house administrator and Strategic Governance services to establish a formal framework. This included creating an impact statement and forming a governance committee. The solution empowered the admin with confidence, freed up executive time for strategic planning, and positioned Out Teach for the successful long-term growth and stewardship of their Salesforce platform.

Out Teach